You adjust. Shouldn’t your necklace? This is, like, 20 necklaces in one. The silk cord goes from choker to 24" and every place in between thanks to our signature slider beads. To make it shorter: hold the slider beads and gently pull them apart. Longer: hold the silk strands and pull them outward. Always on point, even when you’re all over the place.

• Cords — 100% pure silk, because we wouldn’t dare wrap your neck in anything less luxurious.
• Chain — Your other chains could never. This one goes from choker to 24” or anywhere in between. Finely finished with an extra thick layer of 22k gold or real rhodium — making it completely life-proof and tarnish free, ready for you to live in.
• Slider Beads: choose from 14k GF or .925 sterling silver, you pick.
• Antique Gold and Antique Silver — We start with high-quality recycled brass. Then, we use 99.999% silver or 24K gold, take it through our proprietary process that creates a vintage look while strengthening it. This eco-friendly, proprietary process also makes it tarnish-resistant and hypoallergenic. And, as always, it’s Nickel-free. Only the finest for your skin, darling. We got you.

• Your guidance necklace loves attention but hates grime. A simple wipe down with a soft cloth does wonders for the dirt and oil that happens to the best of us.
• Need a deep clean? Mix gentle soap and warm water. Notice the word “gentle” — don’t go rogue with aggressive cleaners. Give your piece a bath, then pat it dry.
• Avoid perfume, hairspray, and lotions on your guidance necklace.
• Remove before swimming, bathing, or deep cleaning your house to the best of the 90s playlist. 
• Store your guidance necklace in a cool, dry place when you’re not wearing it.

• Shipping is free when you spend more than $75.
• Shipping rates are based on the weight and dimensions of the total package.
• The delivery time is a combo of our packing speed (swift, we swear) and where you’re at.
• We ship anywhere in the U.S., including its territories. Yes, U.S. Virgin Islands and Puerto Rico, looking at you. Hi :)
• All orders ship directly from our fulfillment center in Rhode Island, the Jewelry Capital of the World™.
• We have a 30-day return/exchange period from the date of receipt, no questions asked. If you got cold feet after getting your item, send us an email at customerservice@andlivy.com with the order details and we'll guide you. Returns must be in its original state; untouched, unloved, and in its original packaging.
• Refunds are processed within 5-10 business days in accordance with your bank provider. When a refund is initiated, you will receive a confirmation via email.